SUMMARY
Schedules appointments, gives information to callers and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.

• Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer.
• Composes and types routine correspondence on typewriter and/or computer.
• Organizes and maintains file system, and files correspondence and other records.
• Answers and screens manager's telephone calls, and arranges conference calls.
• Coordinates manager's schedule and makes appointments.
• Greets scheduled visitors and conducts to appropriate area or person.
• Arranges and coordinates travel schedules and reservations.
• Conducts research, and compiles and types statistical reports.
• Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
• Make copies of correspondence or other printed materials.
• Prepares outgoing mail and correspondence, including e-mail and faxes.
• Orders and maintains supplies, and arranges for equipment maintenance.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

QUALIFICATIONS
No special qualifications are needed except as listed.

KNOWLEDGE, SKILLS AND ABILITIES:

• Perform responsible secretarial and clerical work of average difficulty with speed and accuracy. Organization, policies, procedures and rules for assigned department.
• Record-keeping techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Excellent oral and written communications skills.
• Type at 55 net words per minute from clear copy.
• Operate a variety of office equipment such as typewriter, computer, calculators and copiers.
• Make arithmetic calculations quickly and accurately.
• Work cooperatively with others.
• Establish and maintain effective working relationships with others.
• Meet schedules and time lines.
• Plan and organize work.
• Train and provide work direction to others.
• Maintain records and prepare reports.
• Work confidentially with discretion.
• Communicate effectively both orally and in writing.
• Developing and maintaining good working relationships. Must be a team player.
• Excellent grammar, spelling, punctuation and basic math skills.
• Ability to use a personal computer and understand various software.

EDUCATION and/or EXPERIENCE
Three to five years related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT
Typical environments include offices, light industrial, commercial, utility and manufacturing. The noise level in the work environment is usually moderate.