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Training and Development The goal of Stuart C. Irby Co.’s Training Program is to increase the realization of each person’s potential on the job. Each employee is encouraged to learn as much as possible about his/her particular job, company history and activities beginning with New Employee Orientation Training implemented at both Corporate and Branch offices. To facilitate organized and thorough training of each employee, Training Checklists are available for major positions within the company. Given the highly technical nature of much of our business and the rapidly changing technology of the electrical industry, it is essential that every employee be kept updated in their various positions through training programs designed to increase their level of competency and qualify them for advancement within the company. Careful consideration is given when recommending specific on-going training programs that will increase a particular employee’s level of development and value to the job. Stuart C. Irby Co. makes extensive use of the professional education programs available through the National Association of Electrical Distributors (NAED) and other industry-related associations. The company contributes toward the professional development of any employee who wants to further their education, through company-sponsored attendance at trade fairs, seminars, Tuition Reimbursement Program, and participation in professional training associations. Training Programs: Stuart C. Irby Company coordinates or offers a variety of training programs in the following areas:
> New Employee Orientation (NEO) NEO is conducted at both the local and corporate levels by either an immediate supervisor, manager or “mentor.” Webinars, such as “Employee Benefits” and “Safety/Workers Comp” are also used to train new employees. New Manager Orientation is offered each year at Corporate to introduce the new manager to the corporate support structure and to the tools and resources available for managers. > Sales (Sales Trainee, Inside/Counter, Outside) (Click here for a PDF version) The Sales Trainee program is an introductory level sales training program developed to attract recent college graduates into the electrical distribution industry. The program is a fast-track education process that exposes the Sales Trainee to a wide variety of Company operational processes in a short amount of time with the underlying goal of producing a competent sales person within 6-8 months of employment. Counter/Inside Sales employees follow a Training Checklist, which includes product, industry, operating system software, sales, and customer service training programs. The company financially invests and encourages Outside Sales employees to attend continuing education courses each year through professional training companies provided by AMA, UAB, Dale Carnegie, NAED, NAAUD, etc. Product knowledge is an essential on-going training effort obtained through the strategic use of vendor-supplied training. The training, often provided by the engineers who are active in the development of product lines, provides our employees with the latest technical information on products so they can better assist the customer in selecting products they need. > Specialists Product Training The Company provides or sponsors specialized training required for some job positions (e.g., PLCs, Drives, Software, Distribution Equipment). The company often sends employees to the manufacturers/vendors locations to receive detailed training on features, applications and benefits of these specialized products. > Leadership Irby (LI - Management Trainee Program) LI is a program designed to provide training for high-potential individuals targeted for advancement into management positions and consists of a structured curriculum of self-study and classroom training specifically selected to develop the core competencies desirable in managers in the electrical distribution industry. > Management/Leadership Training Managers are encouraged to participate in continuing education Management/Leadership training programs each year either though in-house training seminars, or through electrical industrial associations and outside professional training companies. Employees are trained on a combination of Customer Service training tools and programs with the objective of being able to help all employees understand how important they are in providing knowledge of products and customer service. TQM at Irby is a company-wide initiative to create a system for achieving customer satisfaction through the involvement of all employees focused on continuous improvement at all times. The three objectives of Irby’s TQM initiative are: Customer Satisfaction, Employee Involvement, and Continuous Improvement. Irby addresses Safety Training and Best Safety Practices through operation bulletins, company handbook, Safety Committee meetings, and through Employee Training Curriculm for our required O.S.H.A safety-training programs. > Sales and Operating Software System (Eclipse) The company offers training to employees on the software system through Eclipse cds, videos, webinars, Information Technology representatives in each branch, Corporate Information Technology trainers who travel to the branches to train, and a Corporate Information Technology Help Desk. The Company generously contributes towards the professional development of any employee who wishes to further his/her education. This is done through company-sponsored attendance at trade fairs and seminars, through the company’s Tuition Reimbursement Program, and participation in professional associations. > Vehicles for Delivery of Training Stuart C. Irby Co. training programs are delivered to employees in a variety of ways:
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Current Jobs
Benefits
Training
Branch Manager
Operations Manager
Outside Sales Rep.
Outside Sales Specialist
Inside Salesperson
Counter Salesperson
Truck Driver (Long Haul)
Truck Driver (Short Haul)
Material Handler
Clerical I/Receptionist
Clerical III/Admin. Asst.