Stuart C. Irby Co. became my main vendor because of their available inventory and
the timely effort in which the material was delivered. If Irby didn't have it in
their local warehouse, they shipped it from another warehouse to keep my material
and inventory levels at a high level of availability to restore lines after the
storm damage. Without Irby and its strong support team, our ice storm recovery
time and the energizing of our lines for our member/owners would have extended for a
much longer period of time. OKC is truly grateful and appreciative for all the
Irby team did to assist and provide all our needs during the ice storm of January 2007."
Superintendent of Materials and Purchasing
East Central Oklahoma Electric Cooperative, Inc.
Ray Morris, Purchasing
Manager with Lexington Electric System, whose company chose Irby's
RDC as a way to reduce operating costs in 2004 says, "As in times
past, I would need to keep a pencil and paper in my pocket to write
down things that we needed. After our company recognized the need
to reduce operating costs, I didn't have enough time for everything.
With the help of Irby's RDC, ordering is easy. Now I just walk around
with my PALM© and make my orders on the spot. No more remembering
Manager of Engineering at Forked Deer Elec-tric Cooperative in Halls,
Tennessee also utilizes Irby's RDC service. "RDC frees me up so
that I can keep better track of work orders. The convenience of
the process is what I like most."
I know I'm not
the only utility company breathing down your neck but you sure make
me feel like I'm the only one with your excellent customer service.
Let me tell you that trait is a premium in our neck of the woods.
You can't put a price on good old fashion customer service. Some
companies just don't get it. I'm glad you do!
Sherea B. Harper
JEA Procurement Assistant
On behalf of all of us here at Florida Power & Light Company - and
for the millions of FPL customers whose power was affected because
of Hurricanes Frances, Charley and Jeanne - thank you for the support
and assistance you provided as part of our restoration team.
Never have we experienced such back-to-back-to-back
disasters that interrupted the power of so many customers - 5.4
million in all. Working together and around the clock, we
were able to complete restoration within two weeks of each hurricane.
Considering that the storms affected virtually every square inch
of our 27,000-mile service area, and that they caused the greatest
power crisis in Florida's history, our restoration team did a remarkable
These achievements would not have been
possible without your help, and we greatly appreciate all the extra
efforts put forth in the wake of these catastrophic events.
The restoration was truly a team effort
of which we can all be proud. Again, please accept our gratitude
for helping to safely and professionally meet the many challenges
posed by the unprecedented series of hurricanes we have experienced.
Armando J. Olivera
President, Florida Power & Light Company
I welcome Irby
Online! Stuart C. Irby Co. has provided me with a tool to simplify
my day-to-day procurement business. It allows me to conduct business
faster and easier than ever before. I use Irby Online daily for
online ordering which uses real-time processing that eliminates
delays in filling my orders, viewing open orders, and viewing a
full history of past orders. The convenient reorder pad option is
great, I simply order by my SKU number and Irby Online links it
to the correct manufacturer number that I need. The ability to view
inventory levels and cost online at all Irby locations is also a
great tool. I'm really pleased that my local sales staff in Jackson,
TN introduced me to Irby Online and also the support from the corporate
office in Jackson, MS. This system was designed to be user friendly
and it is! Stuart C. Irby Co. is a leader in the industry when it
comes to taking care of their customers needs, so when Irby Online
was implemented it didn't surprise me that they were the first vendor
to make such a useful tool available to all their customers.
Lynnwood Jackson, Purchasing Agent
Ripley Power & Light Co.
Irby Online enables
our company to handle orders via the internet before, during and
after normal business hours. Today's construction environment is
too fast paced and competitive to spend time calling, faxing, holding
on the telephone or sending our electricians to supply houses to
pick up material. We simply go online, fill in needed quantities
using OUR product lists, or templates, that
WE designed(on Irby's web page from our historical orders),
hit enter and get our stuff...usually the same afternoon. There
is online pricing, availability and quantity in stock-by branch
so that, if necessary, while we are ordering, we can substitute
or change our order based on Irby's levels for maximum efficiency.
I have often needed to place orders from home (or other locations)
or obtain pricing after hours and have been able to easily with
Irby Online. Irby Online is the next best thing to having our Irby
salesperson standing in our warehouse. In fact, it's even better
because every time information is relayed from one person to another
there is room for error or misunderstanding in quantity or even
the material needed.
This program is in no way a replacement for a knowledgeable salesman
or counter man but simply a tool that makes both our lives easier...here's
why: you order from your descriptions on your forms andthe
salesman gets the order in Irby's form (item #'s, bin locations,
etc.). You get a copy of your order when you enter it and within
a minute or so, you get a confirmation that Irby has received it.
Another benefit to using Irby Online is that we can search our account
for anything we have ever ordered, or search for, compare and order
any product Irby carries, whether or not they stock it at our local
Congratulations to Mr. Jim Beall at Irby who developed this program
and to our salesperson Steve Salter (Pensacola) for providing the
use of modern technology to make our business more competitive and
our lives easier.
D. Mark Cotton, President
Cotton Electric, Inc.