Properly maintained tools are the backbone of smooth utility operations and crew safety. Without reliable tools, productivity drops, safety hazards increase, and utilities face steep reactive costs. To avoid this fate, utilities need a dependable partner to repair and maintain the tools they work with daily. For over 30 years, Irby Utilities has been that trusted expert for utilities nationwide, providing comprehensive tool repairs and maintenance solutions.
A Complete Repair Partner
We know that even minor tool issues can compound into inefficiencies, risks, and added costs over time. That’s why we focus on timely repairs, utility-specific services, and restoring tools to exact specifications.
Irby’s preventive maintenance programs are designed to minimize downtime and extend tool lifespan through routine inspections and tune-ups. Our certified technicians quickly diagnose problems and handle any repair need, from minor adjustments to complete overhauls.
With Irby as your tool repair specialist, you can rest assured you have a dedicated team to restore your tools to proper working specifications.
Your Certified Warranty Repair Shop for Top Brands
Irby is an authorized warranty repair shop for top utility tool brands, including Apex Tool Group, Greenlee, Burndy, Huskie Tools, Little Mule, and more, at all our tool service locations. Our team uses their decades of experience to perform warranty repairs to the brands' specifications and only uses genuine OEM parts. This ensures your active tool warranties remain fully valid after service by Irby's technicians.
We also provide repairs, reconditioning, and replacement services for tools that have exhausted their warranties. Our technicians have the certifications and expertise to refurbish hundreds of tools to like-new condition.
If the repair cost exceeds the replacement, we’ll provide a competitive price for a brand-new tool. Our product catalog covers critical equipment like hot sticks, hoses, clamps, jumpers, and safety gear from top trusted brands.
Whether sending tools to your local Irby branch or requesting a quote as a first-time customer, you can trust your equipment with our factory-certified technicians.
What Capabilities does Irby have for Tool Repair and Maintenance?
Rigorous Performance Testing
We understand the importance of rigorous performance testing for tools and safety devices. Our technicians follow a thorough testing protocol to ensure each repaired tool meets the highest ASTM standards for safety and reliability.
We conduct a range of tests on serviced equipment, including:
- Load testing to confirm the lifting and pulling capacity of customized ropes, slings, and hoists. We test to full working load and overload per OSHA regulations.
- Pull testing for ropes and cables to guarantee strength and identify flaws. This test applies increasing load force until failure.
- Torque testing for wrenches, drivers, and other torque-related tools. We ensure torque accuracy across the full range of the tool’s capacity.
- Voltage drop testing for hot sticks and other insulated tools or equipment. We guarantee dielectric integrity through hipot and megohm testing.
- Continuity testing for cables, jumper assemblies, and grounding equipment. We check for broken strands, poor connections, and much more.
- Visual inspections for signs of damage, wear, or defects across all repairs. Our experts thoroughly examine each tool and piece of equipment.
After completing repairs, we re-test equipment with the same protocols to ensure all issues are fixed, and tools perform like new. Our rigorous testing procedures give utility customers confidence in the safety, reliability, and long-lasting performance of Irby's serviced equipment.
Custom Grounding Equipment In addition to repairs, Irby supplies a wide range of customized grounding equipment and mechanical jumper cables for electrical utility companies across the country. With custom cable lengths, connector types, and crimps, you can increase productivity and safety for your line crews. View the customization steps for your next protective grounds and mechanical jumper sets. Irby’s in-house manufacturing capabilities allow us to fully customize grounding and jumper cables to meet your unique job site needs. |
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Rope Manufacturing and Customization
Irby is one of only a handful of shops in the U.S. dedicated to serving the electrical utility industry with custom ropes. Our technicians are Yale Cordage certified rope makers, held to the highest standards in the field. We manufacture every type of rope you may need—from slings and hand lines to truck winch lines—all built to your specifications.
Our expert rope makers and certified splicers can adjust diameters, create multi-leg slings, add terminations like eye splices or thimbles, and more. We also offer load testing and certification services to validate the strength and performance of your customized ropes.
In addition to our custom rope products, Irby also manufactures standard ropes to cover all utility sizes and types, including braided ropes like Dacron double braid, laid ropes like three-strand manila, pole mount slings, and URD transformer slings for single or three-phase.
With certified technicians and a specialized rope manufacturing facility, Irby is the premier provider of high-quality, utility-grade rope and rigging solutions.
Our Tool Repair Commitments
Fast Turnaround
We understand the critical importance of minimizing tool downtime. Our staff is committed to quick repair turnaround times to get your tools back in action quickly. With extensive inventory and robust capabilities, we can rapidly diagnose issues and complete repairs to keep your operations running smoothly.
Quality and Safety
Irby’s comprehensive testing validates torque, voltage, and load capacities so you can have full confidence in your equipment. We stand behind every tool repaired with our assurance of reliability. By choosing Irby Utilities for your tool repairs and maintenance, you get our unwavering commitment to quality workmanship and safety.
Customer Success
Irby's dedication to customer success is evident in our detailed approach to tool servicing. Our experts work diligently to understand your needs and ensure you get the right products and solutions to enhance safety and productivity on the job site. We prioritize timely communication and exemplary service across repairs, replacements, and new equipment orders.
Get Started with Exceptional, Customizable Tool Repair
Irby’s certified repairs, stringent testing methods, and customization abilities ensure your tools consistently meet the highest quality and reliability standards.
To get started, request a quote online or reach out to your local Irby Utilities representative. For your convenience, you may drop off your tools at any Irby branch.
Whether preventative maintenance, warranty work, repairs, replacements, or tailored grounding equipment, we can’t wait to deliver exceptional service to your utility—giving your linemen confidence that their tools perform safely and efficiently.