SIMPLer
Running a Network is Hard. Managing It Should Be SIMPLer.
Ditch the spreadsheets, disconnected systems, and manual processes. SIMPLer makes broadband operations clear, connected, and customer-focused.
Simplified Workflows
Streamline installs, service calls, and billing with automated processes tailored for ISPs.
Complete Customer Views
Access unified profile for each subscriber with account history, tickets, and devices at your fingertips.
Network Monitoring
Keep your network healthy with real-time performance data and proactive alerts.
Seamless Integrations
Connect seamlessly with your existing tools and back-office systems for a unified workflow.
Trusted Operators
From Rural Innovation to Global Transformation
SIMPLer, formerly Azotel, is redefining the future of broadband by scaling innovative solutions through strategic partnerships. With over 20 years of experience, SIMPLer has evolved into a global leader in OSS/BSS platforms, purpose-built to meet the unique needs of broadband service providers. Our mission began with a simple goal: to streamline the complex operations of ISPs with intuitive, powerful tools that enable growth and operational excellence. Today, SIMPLer continues to empower broadband operators worldwide with ISP-focused solutions backed by deep market insight and a commitment to innovation.
Powered by Industry Leaders
In December 2024, Azotel was acquired by Sonepar, the global leader in B2B electrical distribution, and Irby, a trusted name in broadband innovation and deployment.
With this transition, SIMPLer now benefits from deep industry knowledge, expanded technical resources, and a powerful support network to serve customers better than ever before.
Sonepar
Global leader in B2B electrical distribution, bringing deep industry knowledge and expanded technical resources.
Irby
Trusted name in broadband innovation and deployment, providing powerful support network capabilities.
Enhanced Capablities
Combined expertise enables us to serve customers better than ever before with innovative solutions.
Exceptional Customer Experience
SIMPLer delivers outstanding service and support with features designed to delight your customers.
Billing and Payment Processing
SIMPLer supports auto-pay by card, e-check, or direct debit, with integrations for top gateways like PayPal, Authorize.Net, and more. It offers usage-based billing, built-in accounting, and powerful financial reports.
Helpdesk Service
Need 24/7 support? Our expert helpdesk team handles customer issues for you—no extra staff, no hassle.
Dispatch, Installation and Provisioning
SIMPLer streamlines customer provisioning and scheduling with automation and a Google Calendar–based interface—plus daily task emails for installers.
Powerful Technical Capabilities
Advanced technology stack and integrations that power your business operations seamlessly.
Bandwidth Management
WISP-In-a-Box (WIB) adds powerful bandwidth control—group customers with preset speeds and contention ratios, manage traffic, and limit Peer-to-Peer use effortlessly.
Hotspot System
SIMPLer makes it easy to offer customizable hotspot services—using HIB or MikroTik, with support for free or paid access, branded portals, and time- or data-based tokens.
Inventory Management
Track all equipment—assigned or in stock—across sites with SIMPLer. Manage inventory, automate hierarchies, and stay install-ready.
Network Monitoring
SIMPLer keeps an eye on your network—spotting unreachable devices, sending instant alerts, and providing usage graphs and diagnostics to keep things running smoothly.
Flexible Reporting
Operators can securely connect to the SIMPLer database using an external reporting package such as Crystal Reports or Jasper Reports. This allows operators to create and run their own complex queries whenever they want.
Mapping and Coverage Checking
Connect securely to SIMPLer with tools like Crystal or Jasper Reports to build and run custom queries anytime you need.
Forward-Thinking Partnerships
That's why we actively seek out partnerships with forward-thinking software providers who are ready to innovate alongside us. By augmenting SIMPLer's capabilities through strong integrations, we help you streamline operations, reduce manual effort, and gain better visibility across your entire broadband enterprise.
Our Trusted Partners
Leading companies that integrate seamlessly with SIMPLer.
Streamline Operations
Reduce complexity and improve efficiency across your entire workflow with seamless integrations.
Reduce Manual Effort
Automate processes and eliminate redundant tasks through intelligent system connections.
Better Visibility
Gain comprehensive insights across your entire broadband enterprise ecosystem.
Let's Build Better, Together
Ready to transform your broadband operations through powerful partnerships and seamless integrations?