Irby.com is There When You Need It!
Irby Online enables our company to handle orders via the Internet before, during and after normal business hours. Today's construction environment is too fast paced and competitive to spend time calling, faxing, holding on the telephone or sending our electricians to supply houses to pick up material. We simply go online, fill in needed quantities using OUR product lists, or templates, that WE designed (on Irby's web page from our historical orders), hit enter and get our stuff...usually the same afternoon.
There is online pricing, availability and quantity in stock-by branch so that, if necessary, while we are ordering, we can substitute or change our order based on Irby's levels for maximum efficiency.
I have often needed to place orders from home (or other locations) or obtain pricing after hours and have been able to easily with Irby Online. Irby Online is the next best thing to having our Irby salesperson standing in our warehouse. In fact, it's even better because every time information is relayed from one person to another there is room for error or misunderstanding in quantity or even the material needed.
This program is in no way a replacement for a knowledgeable salesman or counter man but simply a tool that makes both our lives easier...here's why: you order from your descriptions on your forms and the salesman gets the order in Irby's form (item #'s, bin locations, etc.). You get a copy of your order when you enter it and within a minute or so, you get a confirmation that Irby has received it. Another benefit to using Irby.com Online is that we can search our account for anything we have ever ordered, or search for, compare and order any product Irby carries, whether or not they stock it at our local branch.
Congratulations to Irby who developed this program and to our salesperson for providing the use of modern technology to make our business more competitive and our lives easier."
D. Mark Cotton, President
Cotton Electric, Inc.