Irby Co. | Irby Electrical Distributor and Irby Utilities : Services: Emergency Response Program
Home > Emergency Response Program

Emergency Response Program

It could be an ice storm or a hurricane, a tornado or a blizzard, a fire or a flood.

The truth is, it doesn't really matter what type of emergency you're facing. What does matter is that when the lights go out, it's up to you to get them on again. Fast.

When disaster strikes, lrby is your first source of help. lrby's 24-hour Emergency Response Program ensures you have the products, the people, and the resources you need to get back up and running.

When conditions are at their worst, Irby is at its best.

MATERIALS WHEN AND WHERE YOU NEED THEM

lrby has the materials you need when you need them the most. Our network of 60 strategically located utility, commercial, contractor; and industrial branches allows lrby to respond rapidly, and our depth of inventory creates a reliable supply chain for the duration of the storm and recovery.

lrby has access to more than 1.5 million products at all times. lrby can locate and ship materials out of any of our 60 locations nationwide within hours, providing timely service  other distributors with limited stock and fewer branches simply can't match.

lrby has enough inventory on hand  to keep the average utility company up and running for three days during an emergency. Should the situation demand more, lrby relies on its strong relationships with the industry's top manufacturers to keep materials flowing as long as there's a need.

Manufacturers are willing to work with lrby to deliver more products, more quickly in a crisis. This solid working relationship is a benefit to utility customers available only from lrby.

 

DELIVERY WHEN AND WHERE YOU NEED IT

In the midst of a disaster; finding the means to pick up orders and distribute material is part of the challenge. lrby OnSite delivers material directly to the job site, on an lrby truck driven and unloaded by an lrby driver. When an emergency occurs, lrby works its delivery schedule around you, rather than trying to squeeze your emergency delivery into a fixed schedule.

lrby can also leverage its solid relation¬≠ ships with freight  carriers and with manufacturers that operate their own  fleets, choosing the most efficient method possible for delivering the materials you need, when you need them. Emergency job site  trailers are also available to save time money with  materials management

 

MANPOWER WHEN AND WHERE YOU NEED IT

In a crisis, lrby is your logistics team. lrby Storm Response Teams based in different areas of the country mobilize within hours, putting more than 200 experienced sales people, purchasing experts, warehouse personnel, and truck drivers to work for you immediately, 24 hours a day. At every position, lrby has the personnel you need to get the job done - a depth and breadth of experience and specialized service other distributors simply can't match.

We'll be there through the entire restoration period, helping restore not only your customers' power; but also their confidence in your company. lrby is with you at every level, every minute, until the situation is under control.

 

TECHNICAL SUPPORT 24/7

lrby's emergency call-up program links customers with lrby technical specialists available to assist them 24/7. lrby also has access to more than 2,700 industry manufacturers who can provide additional technical support if needed. Customers can turn to lrby with any question or crisis; if we don't know the answer, we will find it for you. Fast.

 

Testimonials

 On behalf of all of us at Florida Power & Light Company whose power was affected by hurricanes Frances, Charley, and Jeanne, thank you for the support and assistance you provided as part of our restoration team. Never have we experienced such back-to-back disasters, which interrupted the power of 5.4 million customers. "Working together and around the clock, we were able to complete restoration within two weeks of each hurricane. These achievements would not have been possible without lrby's help."

ARMONDO J. OLIVERA, President / Florida Power & Light Company